Factory resets do nothing, and I can't pin down any security protocols blocking it on my phone/computer. Check your internet connection Make sure Chromecast is within 15-20 feet (4-6 meters) of the device used for setup. TL:DR In my current setup, both my computer and phone are able to connect to the signal of the device but when setting up my phone says "Could not connect" within my Chromecast app and doesn't allow me to do anything else, while my computer gives me no options/cannot see the device using the Google Cast extension. I have tried all of these steps but my Chromecast still does not connect to my phone. It allows me to try again, but after hitting that for 15 minutes at a time it has gotten extremely old. After connecting to the network, however, I cannot advance at all-my phone's app says it "Could not connect to your Chromecast," with no further guidance given. It turns on, has a flashing white light, and connects to my TV and tells me its network ID. At this point, if nothing has made your issue go away then your last resort would be to reset Chromecast to its default settings. Seller feedback (529) ti (682) - Feedback left by buyer ti (682). Since then I have tried setting it up in another house and I can't even get as far as before, despite factory resetting the thing dozens of times. Find many great new & used options and get the best deals for Google Chromecast G454V with Google TV 4K UHD Replacement Streamer & USB Only at the best online prices at eBay Free shipping for many products. Initially, I was able to get it mostly set up using my phone, but I couldn't get it to connect to a network. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community. Disclaimer: This thread was migrated from our previous version of the Google Nest Community. Hey everybody, I got a Chromecast for Christmas and have tried to set it up off and on ever since, in two different areas. If youve lost your Wi-Fi connection or recently changed your Wi-Fi name, Wi-Fi password, or service provider, you may need to set up your Chromecast device again. Could not communicate with your chromecast.
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